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Política de reembolso

Refund Policy – 30-Day Guarantee

We stand behind the quality of our products.
If you are not satisfied with your purchase, you are protected by our 30-Day Refund Guarantee under the terms below.


Eligibility for Refund

You are eligible for a refund if:

  • You contact us within 30 days of receiving the product

  • The item is unused, undamaged, and in its original packaging

  • Proof of purchase (order number) is provided


Non-Refundable Situations

Refunds will not be issued if:

  • The product has been used or applied

  • The item was damaged due to improper use

  • The request is made after 30 days from delivery

  • Normal wear, cosmetic changes, or results based on personal expectations


🔄 How to Request a Refund

  1. Email our support team with:

    • Your order number

    • Reason for the refund

    • Clear photos of the product (if requested)

  2. Our team will review your request within 24–48 hours

  3. If approved, return instructions will be provided


💳 Refund Processing

  • Approved refunds are issued to the original payment method

  • Processing time: 5–10 business days after approval

  • Original shipping fees are non-refundable


🚚 Return Shipping

  • Return shipping costs are the customer’s responsibility

  • We recommend using a tracked shipping method

  • We are not responsible for lost or untracked returns


📌 Important Notes

  • This product is intended for detailing and cosmetic use only

  • Results may vary based on application method and conditions

  • By completing a purchase, you agree to this refund policy


📧 Customer Support

truckedge.shop@gmail.com

For any questions or refund requests, contact us at